It can be frustrating and time-consuming for salon owners to take time out to arrange appointments, and no-shows/late cancellations are always a headache that comes with the business. Having an online booking system such as Fresha makes it easy for customers to book and manage their own appointments and enable salons to introduce a no-show/cancellation charge. It also offers another way of promoting the salon via the booking system’s own app.
A CRM (Customer Relationship Management) tool is a great way for any business to store current & potential customer data, track customer interactions, and manage relationships with customers.
Both an online booking or CRM system can be essential to the growth and smooth running of any business. But often when a business gets to the stage of needing one they are too busy to take the time out to set it up, or the understanding and knowledge of how to do it is too daunting and so it keeps getting delayed.
I can help with:
- Setting up a CRM or Online Booking System
- Importing existing customer data
- Maintaining and managing the system
Get in touch to discuss your business’s needs and how I can help you get it place.